Privacy Policy

Stellagent Inc. (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Service").

"Personal Information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and health insurance card insurer numbers that can identify a specific individual from the information alone (personal identification information).

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when users register for use. In addition, the Company may collect transaction records and payment information containing users' personal information made between users and partners from the Company's partners (including information providers, advertisers, and ad distribution destinations; hereinafter referred to as "Partners").

The purposes for which the Company collects and uses personal information are as follows: To provide and operate the Company's services To respond to inquiries from users (including identity verification) To send emails about new features, updates, campaigns, and other services provided by the Company To contact users as necessary for maintenance, important notices, etc. To identify users who violate the terms of use or attempt to use the service for fraudulent or improper purposes, and to refuse their use To allow users to view, change, delete their own registration information and view their usage status To charge usage fees to users for paid services For purposes incidental to the above purposes

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change. When the purpose of use has been changed, the Company shall notify users of the changed purpose or announce it on this website by the method prescribed by the Company.

The Company will not provide personal information to third parties without the prior consent of the user, except in the following cases, unless permitted by the Personal Information Protection Act and other laws and regulations. When it is necessary to protect a person's life, body, or property and it is difficult to obtain the consent of the individual. When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the individual. When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in executing affairs prescribed by law, and obtaining the consent of the individual may impede the execution of such affairs. When the following matters have been notified or announced in advance and the Company has notified the Personal Information Protection Commission: Including provision to third parties in the purpose of use, items of data provided to third parties, means or methods of provision to third parties, stopping provision of personal information to third parties at the request of the individual, and method of accepting requests from individuals. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not fall under the category of a third party. When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use. When personal information is provided due to business succession due to merger or other reasons. When personal information is used jointly with specific persons, and the Company notifies the individual in advance or places the individual in a state where they can easily know about the fact, the items of personal information jointly used, the scope of joint users, the purpose of use by the users, and the name or title of the person responsible for managing the personal information.

When requested by an individual to disclose personal information, the Company shall disclose it to the individual without delay. However, if disclosure falls under any of the following, the Company may not disclose all or part of it, and if a decision is made not to disclose, the Company shall notify the individual without delay. A fee of 1,000 yen per case will be charged for the disclosure of personal information. When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party. When there is a risk of significant hindrance to the proper implementation of the Company's business. When it would violate other laws and regulations. Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.

Users may request the Company to correct, add, or delete (hereinafter referred to as "Correction, etc.") personal information held by the Company if it is incorrect information, according to the procedures established by the Company. If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the personal information without delay. The Company shall notify the user without delay when corrections have been made based on the provisions of the preceding paragraph, or when a decision has been made not to make corrections.

If the Company is requested by an individual to suspend or delete the use of personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that the personal information is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, the Company shall conduct the necessary investigation without delay. Based on the results of the investigation in the preceding paragraph, if it is determined that it is necessary to comply with the request, the Company shall suspend the use of the personal information without delay. The Company shall notify the user without delay when it has suspended use based on the provisions of the preceding paragraph, or when it has decided not to suspend use. Notwithstanding the preceding two paragraphs, in cases where suspension of use involves large costs or other cases where it is difficult to suspend use, if alternative measures necessary to protect the rights and interests of users can be taken, such alternative measures shall be taken.

The contents of this Policy may be changed without notice to users, except for matters otherwise provided for in laws and regulations and other matters in this Policy. Unless otherwise specified by the Company, the changed Privacy Policy shall take effect from the time it is posted on this website.

For inquiries regarding this Policy, please contact the following: Stellagent Inc. Email: contact@stellagent.ai