Privacy Policy

Stellagent, Inc. (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Service"). The handling of personal information in individual services is set out in the Appendix in addition to the articles of this Policy.

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Personal Information Protection Act, meaning information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained therein, as well as data relating to appearance, fingerprints, voiceprints, and health insurance card insurer numbers that can identify a specific individual from such information alone (personal identification information).

Article 2 (Method of Collecting Personal Information)

The Company may request personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when users register for use. The AI Chat and the Free Diagnosis on this website also collect what users enter, such as company name, name, email address, questions, and the URL of the page to be diagnosed (Appendix). The Company may also collect transaction records and payment information made between users and partners from the Company's partners (including information providers, advertisers, ad distribution destinations, etc.; hereinafter referred to as "Partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows: • Providing and operating the Company's services • Responding to user inquiries (including identity verification) • Sending emails about new features, updates, campaigns, etc. of services currently in use, and information about other services provided by the Company • Contacting users as necessary for maintenance, important notices, etc. • Measuring advertising effectiveness, matching ad interactions to conversions, preventing duplicate conversion counting, and optimizing ad delivery • Showing the Company's ads on other websites and social media to people who have visited this website (remarketing) • Identifying users who violate the terms of use or who attempt to use the service for fraudulent or improper purposes, and refusing their use • Allowing users to view, change, or delete their own registration information and view their usage status • Charging usage fees for paid services • Purposes incidental to the above

Article 4 (Use of Cookies and Access Analytics)

To understand how this website is used and to improve our content and services, the Company records access information on its own servers and uses cookies. [Information recorded on the Company's servers] - Date and time of access, and the requested URL - The domain name of the referring site (the full URL of the referring page is not sent by browsers and is therefore not collected) - Browser and operating system type, and language settings - Approximate location such as country and region - Information about how the request originated (such as the Sec-Fetch-Site header sent by the browser) [Handling of IP addresses] The Company does not store IP addresses in their original form. Only an irreversibly transformed value and a value truncated to its upper portion are stored. However, the AI Chat described in the Appendix stores IP addresses in their original form for 90 days to prevent misuse. [Cookies issued by the Company] - sg_vid: a random identifier for a visitor. Stored for up to 400 days - sg_ft: information about the first visit, such as the referrer and landing page. Stored for up to 400 days - sg_auto: a marker issued only when a request is judged to be automated access by a program. It is used to exclude that access from usage measurement. Its value is fixed to "1" and it is stored for 30 minutes sg_vid and sg_ft are issued with the HttpOnly attribute and cannot be read by JavaScript on web pages. sg_auto is read by JavaScript in order to stop measurement tags, but it contains no information that identifies a visitor. None of these cookies contain information that identifies an individual on its own, such as a name or email address. [URLs entered into the former instant check] URLs entered into the instant AI visibility check previously offered on this website have been recorded on the Company's servers, limited to the domain portion only, for the purposes of improving service quality and informing you about the Company's services. The path and query portions of the URL (information about individual pages) have not been stored. URLs entered into the AI Search Dock Free Diagnosis are handled as described in the Appendix. [Retention period] Recorded access information is in principle retained for 25 months from collection and deleted thereafter. [If you do not wish to be measured] Cookies can be deleted or refused through your browser settings. In that case, some features of this website may become unavailable.

Article 5 (Transmission of Information to External Parties)

In accordance with Article 27-12 of the Telecommunications Business Act of Japan, the Company discloses the following regarding information transmitted to external parties from your device or the Company's servers when you browse this website or submit a form. [1. Google] [Recipient] Google LLC [Services used] Google Analytics, Google Tag Manager, Google Ads (including remarketing) [Information transmitted] The URL of the page viewed, referrer information, browser and device type, identifiers assigned by cookies, information about ad clicks, and the type and time of conversions (such as consultation bookings and material requests) [Purpose of use] Analysis of how this website is used, improvement of its content, measurement of advertising effectiveness, and showing the Company's ads on Google Search, YouTube, partner sites, and other placements to people who have visited the AI Search Dock pages (remarketing) [How to stop transmission] Transmission to Google Analytics can be stopped by installing the opt-out add-on provided by Google (https://tools.google.com/dlpage/gaoptout). Whether your browsing activity is used for Google ads can be managed in Google's My Ad Center (https://myadcenter.google.com/). For how Google handles information, please refer to its privacy policy (https://policies.google.com/privacy). [2. OpenAI] [Recipient] OpenAI OpCo, LLC [Services used] OpenAI Ads Pixel and OpenAI Ads Conversions API (on the AI Search Dock pages and their forms only) [Information transmitted] • URL of the page viewed, referrer information, and browser and device information • Information about ad clicks and identifiers assigned by cookies or similar technologies • Conversion type, timestamp, and event ID • Email address, phone number, first name, last name, and the Company's visitor identifier after normalization and one-way hashing • IP address and User-Agent at the time of conversion The Company does not send raw names, email addresses, or phone numbers to OpenAI for conversion matching. A phone number is sent only for forms that collect one. [Purpose of use] Measuring advertising effectiveness, matching ad interactions to conversions, preventing duplicate counting of the same conversion sent from the browser and server, and optimizing ad delivery [How to stop transmission] Transmission by the OpenAI Ads Pixel can be limited through your browser's cookie or tracking-prevention settings. When the browser sends a Global Privacy Control (GPC) or Do Not Track (DNT) denial signal, the Company stops measurement by the OpenAI Ads Pixel and does not send server events to the OpenAI Ads Conversions API. Forms will remain available if transmission is stopped, but advertising measurement and optimization may be unavailable. For how OpenAI handles information, please refer to its privacy policy (https://openai.com/policies/privacy-policy/), Ad Tools Terms (https://openai.com/policies/ad-tools-terms/), and Conversion Terms (https://openai.com/policies/conversion-terms/). [3. Cloudflare] [Recipient] Cloudflare, Inc. [Services used] Cloudflare Turnstile [Information transmitted] Browser and device information, IP address, and information about interactions on the page [Purpose of use] Preventing automated abuse of forms, the AI Chat, and the Free Diagnosis [How to stop transmission] This information is sent when you use a form, the AI Chat, or the Free Diagnosis and cannot be stopped. For how Cloudflare handles information, please refer to its privacy policy (https://www.cloudflare.com/privacypolicy/). [4. Microsoft] [Recipient] Microsoft Corporation [Services used] Microsoft Clarity (on some pages only) [Information transmitted] The URL of the page viewed, interactions on the page such as clicks and scrolling, browser and device information, and identifiers assigned by cookies. We configure it not to send the content of AI Chat conversations [Purpose of use] Analyzing and improving the usability of pages [How to stop transmission] Transmission can be limited through your browser's cookie or tracking-prevention settings. For how Microsoft handles information, please refer to its privacy statement (https://privacy.microsoft.com/privacystatement). [5. Meta] [Recipient] Meta Platforms, Inc. [Services used] Meta Pixel (ads on Facebook and Instagram; on the AI Search Dock pages only) [Information transmitted] The URL of the page viewed, referrer information, browser and device information, IP address, identifiers assigned by cookies, information about ad clicks, and the type and time of conversions (such as consultation bookings and material requests) [Purpose of use] Measurement of advertising effectiveness, and showing the Company's ads on Facebook, Instagram, and other placements to people who have visited the AI Search Dock pages (remarketing) [How to stop transmission] Transmission can be limited through your browser's cookie or tracking-prevention settings. If you have a Facebook or Instagram account, you can manage the information used for ads in the ad preferences of Meta's Accounts Center (https://accountscenter.facebook.com/ads). For how Meta handles information, please refer to its privacy policy (https://www.facebook.com/privacy/policy/). The server-side records described in Article 4 are not transmitted to external third parties except for the information expressly described in this article and the handling by service described in the Appendix.

Article 6 (Change of Purpose of Use)

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change. When the purpose of use is changed, the Company shall notify users of the changed purpose by the method prescribed by the Company or publish it on this website.

Article 7 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without obtaining prior consent from the user, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations. • When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual • When it is necessary to cooperate with a national government agency, local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual may impede the execution of such affairs • When the following matters have been notified or published in advance, and the Company has filed a notification with the Personal Information Protection Commission: That the purpose of use includes provision to third parties The items of data provided to third parties The means or method of provision to third parties That provision of personal information to third parties will be stopped at the request of the individual The method of accepting the individual's request Notwithstanding the provisions of the preceding paragraph, the recipient of information shall not constitute a third party in the following cases: • When the Company outsources all or part of the handling of personal information to the extent necessary to achieve the purpose of use • When personal information is provided as a result of business succession due to merger or other reasons • When personal information is jointly used with a specific person, and the individual has been notified in advance or the information has been placed in a state easily accessible to the individual regarding the fact, the items of personal information jointly used, the scope of persons jointly using them, the purpose of use, and the name of the person responsible for managing such personal information

Article 8 (Disclosure of Personal Information)

When the Company is requested by an individual to disclose personal information, the Company shall disclose it to the individual without delay. However, if disclosure falls under any of the following, the Company may choose not to disclose all or part of it, and when it decides not to disclose, the Company shall notify the individual without delay. A fee of 1,000 yen per case shall be charged for the disclosure of personal information. • When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party • When there is a risk of significantly impeding the proper conduct of the Company's business • When it would violate other laws and regulations Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, shall not be disclosed as a general rule.

Article 9 (Correction and Deletion of Personal Information)

Users may request the Company to correct, add, or delete (hereinafter referred to as "Correction, etc.") personal information held by the Company if it is incorrect, through the procedures established by the Company. When the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to comply with the request, the Company shall correct the personal information without delay. When the Company has made corrections, etc. based on the provisions of the preceding paragraph, or has decided not to make corrections, etc., the Company shall notify the user without delay.

Article 10 (Suspension of Use of Personal Information)

When the Company is requested by an individual to suspend use or delete (hereinafter referred to as "Suspension of Use, etc.") personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, the Company shall conduct the necessary investigation without delay. If, based on the results of the investigation in the preceding paragraph, it is determined that it is necessary to comply with the request, the Company shall suspend use of the personal information without delay. When the Company has suspended use, etc. based on the provisions of the preceding paragraph, or has decided not to suspend use, etc., the Company shall notify the user without delay. Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. would require a large expense or is otherwise difficult, and alternative measures can be taken that are necessary to protect the rights and interests of the user, such alternative measures shall be taken.

Article 11 (Changes to Privacy Policy)

The contents of this Policy may be changed without notice to users, except for matters otherwise provided by laws and regulations or this Policy. Unless otherwise specified by the Company, the changed Privacy Policy shall take effect from the time it is posted on this website.

Article 12 (Contact for Inquiries)

For inquiries regarding this Policy, please contact the following: Stellagent, Inc.

Appendix: Handling by Service

In addition to the articles of this Policy, individual services handle personal information as follows.

AI Search Dock

How the AI Chat and the Free Diagnosis offered on the AI Search Dock page of this website handle information.

AI Chat

The AI Search Dock page of this website offers a chat in which AI answers your questions (the "AI Chat"). The AI Chat handles information as follows. [Information collected] • The conversation (text entered by users and the AI's answers) • Company name, name, email address and other information entered by users during the conversation • IP address • Browser and device information (screen size, language settings, time zone, etc.), the page being viewed, and the referrer [Purpose of use] • Answering questions, booking consultations, sending materials, and contacting users from our staff • Reviewing and improving the quality of the AI Chat's answers • Preventing misuse and excessive use [Answers generated by AI] The AI Chat's answers are generated using an AI API provided by OpenAI OpCo, LLC. The conversation is sent to OpenAI to the extent necessary to generate answers. OpenAI states that it does not use content received through its API to train its AI models. AI answers may contain errors. Please confirm important matters such as prices and contract terms with our staff. [Retention period] • Conversations and device information: retained for one year from the last activity and then deleted automatically (30 days for sessions without a conversation) • IP addresses: retained for 90 days from collection and then deleted automatically • Company names, names, and email addresses provided when booking a consultation or requesting materials are stored separately in the Company's customer management system for contacting and informing you [Where information is stored and processed (provision to third parties in a foreign country)] AI Chat records are stored and processed on servers in the United States by the following providers to which the Company entrusts their handling: • Neon, Inc. (database) • Vercel Inc. (operation of this website) • OpenAI OpCo, LLC (generation of AI answers) For information on the personal information protection system of the United States, please refer to the information published by the Personal Information Protection Commission of Japan (https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/).

Free Diagnosis

The AI Search Dock page of this website offers a free diagnosis that examines how a product or service appears in AI answers when you enter the URL of its page (the "Free Diagnosis"). The Free Diagnosis handles information as follows. [Information collected] • The URL entered and the content of that page • The product or service, market, and question selected • Email address and name entered when receiving results by email or requesting the PDF • IP address range (a value truncated to its upper portion; IP addresses are not stored in their original form) • Browser and device information, approximate location such as country and city, and the referrer • The pages viewed on the results page [Purpose of use] • Carrying out the diagnosis and sending the results page and PDF • Contacting users from our staff about the results • Informing users about the Company's services • Reviewing and improving the quality of the Free Diagnosis • Preventing misuse and excessive use [Diagnosis using AI] The content of the page at the URL entered and the questions are sent to AI APIs provided by OpenAI OpCo, LLC and Google LLC to read the page, create questions, and evaluate answers. The questions are also sent to AI services such as ChatGPT and Gemini to collect their answers. Email addresses, names, and IP address ranges are not sent to these services. [Results page] Anyone who knows its URL can view the results page (it is not shown in search results). Email addresses and names do not appear on the results page or in the PDF. If the same page has been diagnosed recently, we may show the earlier results page instead of running a new diagnosis. [Retention period] • Diagnosis content and results (the URL entered, page content, product, question, AI answers, results page and PDF, IP address range, etc.): retained without a fixed period so that the results page remains available • Email addresses and names: stored in the Company's customer management system for contacting and informing you • If you would like your information deleted, please let us know through the contact form [Stopping information emails] If you no longer wish to receive emails about the Company's services, please reply to the email or let us know through the contact form, and we will stop sending them. The results page remains available after you stop them. [Where information is stored and processed (provision to third parties in a foreign country)] Free Diagnosis records are stored and processed by the following providers to which the Company entrusts their handling. All of them are businesses in the United States. • Google LLC (processing and storing diagnoses on Google Cloud, and evaluation by AI) • Neon, Inc. (database) • Vercel Inc. (operation of this website) • OpenAI OpCo, LLC (reading pages and creating questions by AI) • Plus Five Five, Inc. (Resend; sending emails) • Slack Technologies, LLC (internal notifications) For information on the personal information protection system of the United States, please refer to the information published by the Personal Information Protection Commission of Japan (https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/).