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May 26, 2026

EC & AI Commerce News Digest (May 26, 2026)

Key Takeaways

  1. PYMNTS published a checklist of what merchants need to prepare before AI agents start buying at scale, distilling it into three requirements. With payment rails largely in place, the conversation is shifting to merchant-side implementation
  2. Flipkart rebuilt Shopsy into an AI-native, engagement-led commerce platform, using feeds, rewards and gamification to win over Gen Z and India's "next 100 million" new internet users. It is a frontline case of AI commerce in emerging markets
  3. Google's Universal Cart push is intensifying the agentic shopping battle with Amazon and TikTok Shop, while a growing number of marketers run their ad operations with AI. Both the "offense" (operations, acquisition) and "defense" (risk, readiness) of agentic commerce moved on the same day

Today's Top Stories

PYMNTS lays out an agentic commerce checklist for merchants

Payments-and-commerce outlet PYMNTS used its weekly "Prompt Economy Weekly" column to lay out the three things merchants need in place before AI agents start shopping at scale. Over the past weeks, payment and platform giants such as Visa, Mastercard, Stripe and Google have rolled out agent payment mechanisms one after another, and the focus is finally moving from "who builds the infrastructure" to "how merchants respond."

What stands out is that agentic commerce readiness is no longer the concern of a few frontrunners. As the flow in which AI agents discover, compare and pay for products becomes real, merchants are starting to ask whether their product data, inventory and payment flows can withstand agent-driven transactions.

For e-commerce operators, the news signals that agent readiness has shifted from "something to do eventually" to "items to check now." The specific three requirements are covered in the deep-dive article.

Full article: What merchants need to prepare now for agentic commerce — the three requirements of the PYMNTS checklist

Flipkart rebuilds Shopsy into an AI-native, engagement-led commerce platform

India's largest e-commerce player, Flipkart, has rebuilt its value-focused app "Shopsy" into an AI-native, engagement-led commerce platform centered on feeds, rewards and entertainment. The aim is to capture Gen Z and the "next 100 million" new internet users in India.

What is distinctive is the design philosophy that prioritizes "digital habit formation" over immediate purchase conversion. Video feeds, gamification and reward mechanics encourage time spent in the app, gradually drawing shoppers unfamiliar with online buying into commerce. AI sits at the core of personalization and recommendation.

In a highly price-sensitive market like India, the approach of "growing purchases from time spent" is an AI commerce implementation distinct from the West. It offers lessons for Japanese e-commerce operators on how to connect engagement and AI.

Full article: Flipkart rebuilds Shopsy as AI-native — the gamification strategy to win emerging markets' next 100 million

Agentic Commerce

Google intensifies the battle for agentic shopping with Universal Cart

Google's move to own the entire shopper journey through Universal Cart and agent features spanning Search, Gemini and YouTube is sharpening the battle for agentic commerce supremacy, Digiday analyzed. Its rivals include Amazon's Alexa+ and Rufus, and TikTok Shop.

The point is not a simple feature comparison but a structural contest over "which platform owns the entry point to purchase." Google seeks to complete discovery-to-payment within its own ecosystem; Amazon leans on purchase data and its delivery network; TikTok wields content and community.

For e-commerce operators, choosing which platform's agent to put their products on becomes a new fork in acquisition strategy. The structure of the rivalry and each company's differing strategy are organized in the deep-dive article.

Full article: Google vs. Amazon vs. TikTok — the structure of the agentic shopping battle and how merchants should prepare

Why marketers have started managing e-commerce ads with ChatGPT and Claude

Campaign Asia covered the trend of marketers using AI such as ChatGPT and Claude to run and optimize their e-commerce advertising. General-purpose AI is being embedded into each step of ad operations, from creative generation to bidding decisions and report analysis.

Until now, ad operations were largely contained within each ad platform's dashboard or dedicated tools. With conversational AI added to the mix, a new workflow is emerging in which operators consult AI in natural language and AI proposes execution plans.

If agentic commerce is the "AI-ification" of the buying side, this is the AI-ification of the selling side's operations. For e-commerce operators, it is a shift that changes the productivity and skill assumptions of ad management; the use cases and caveats are covered in the deep-dive article.

Full article: How ChatGPT and Claude change e-commerce ad operations — the reality and caveats of AI-run advertising

The risks when "AI buys things for you" — legal and privacy questions surface

The Star reported that AI shopping agents that autonomously research, compare and order products on behalf of customers are raising serious legal and privacy questions. The issues include liability when an AI buys the wrong product, handling of personal data, and the scope of consent.

This theme connects to the "infrastructure gap in agentic commerce (payments are ready, disputes are not)" we covered on May 25. While payment execution is coming together, the frameworks for liability and consumer protection when something goes wrong have not kept pace, as multiple angles point out.

For e-commerce operators, it suggests that designing returns, disputes and data consent for agent-driven transactions will become a near-term operational task.

AI Commerce Tools

Sellyze.ai launches a marketplace-agnostic AI product intelligence platform

Solo founder Rami Taha officially launched "Sellyze.ai," an e-commerce research tool that turns competitor reviews into actionable product intelligence. It bills itself as "marketplace-agnostic," not tied to any single marketplace.

The tool uses AI to analyze competing products' reviews and extract improvement points, value propositions and product-development hints. Being usable across Amazon, Rakuten, Shopify and other platforms differentiates it from single-marketplace tools.

The automation of product research is one example of how the reach of AI commerce tools is extending even to sole proprietors and small sellers.

Blue Yonder launches new "Cognitive Solutions"

Supply-chain management leader Blue Yonder announced new "Cognitive Solutions," along with new AI agents, user-experience improvements, and updates to its planning, warehouse and commerce solutions.

Embedding AI agents into supply-chain planning and warehouse operations leads to automation of demand forecasting and inventory placement. The commerce-solution updates are included too, signaling that AI is permeating the entire "pre-sale" operation.

Optimizing logistics and inventory grows in weight as a supply-side preparation for e-commerce operators in an era when demand swings become harder to read under agentic commerce.

Global E-Commerce & Companies

Costco accelerates sales growth with AI and digital investment

At membership warehouse retailer Costco, digital investment is reportedly becoming a larger contributor to sales growth. Sharpening its focus on personalization, convenience and faster member engagement, the company is strengthening initiatives across its website and mobile platforms.

Costco — whose strength is its physical stores — making digital and AI a growth driver shows that omnichannel is becoming a baseline for large retailers as a whole. Personalization that leverages member data is an area well suited to AI.

JD.com weighs acquisition of UK's The Very Group (follow-up)

Chinese e-commerce giant JD.com is reportedly evaluating a plan to acquire UK online retailer The Very Group for about £2 billion, multiple outlets reported as a follow-up. Corroborating the prior day's Sky News report, the coverage describes JD.com's aim to expand its digital commerce footprint in the UK market.

It is part of a Chinese-platform push into Europe following Temu and SHEIN, using established UK retail assets as a foothold to strengthen cross-border commerce. Still at the speculation stage, but if realized it would affect competition in the UK e-commerce and logistics markets.

Colombia's e-commerce grows 14.5% in Q1 2026, hitting a record high

Colombia's e-commerce market grew 14.5% year over year in the first quarter of 2026, hitting record highs in both sales and transaction count. The data points to digital payments and online buying taking root in Latin America.

E-commerce expansion in emerging markets is supported by maturing payment infrastructure and smartphone penetration. For operators rolling out commerce platforms globally, Latin America remains a region with substantial growth headroom.

Conclusion

Today's e-commerce and agentic commerce landscape centered on PYMNTS' "merchant checklist" and Flipkart's AI-native rebuild of Shopsy. These two pieces symbolize how, with payment infrastructure largely in place, the focus has shifted to "merchant-side readiness" and "actual service implementation."

Around agentic commerce, "offense" moves — the supremacy battle anchored by Google's Universal Cart, and the rise of marketers running ad operations with AI — surfaced alongside the "defense" theme of consumer protection and liability in "the risks when AI shops." On the tools side, Sellyze.ai and Blue Yonder are embedding AI into product research and the supply chain, while globally Costco's digital investment, JD.com's UK acquisition talk, and Colombia's record growth continue the momentum.

What to watch next is how each platform standardizes the "merchant readiness requirements" PYMNTS outlined, and how far the frameworks for risk and liability in agent-driven transactions are made concrete.