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Customer SupportJul 8, 2026

Meta Rolls Out Meta Business Agent on WhatsApp: 25-30% Conversion Lift Signals a New Phase for Conversational Commerce

Customer SupportJun 26, 2026

Revora (Formerly MyAlice) Raises $2M: Scaling Chat-Native Conversational Commerce Across MENA

Customer SupportJun 24, 2026

Omio Opens 3,000 Transport Providers to ChatGPT: Conversational Commerce Through an External AI Channel

Customer SupportJun 18, 2026

Salesforce Acquires Fin (Formerly Intercom) for ~$3.6 Billion: An Agentic AI That Resolves 76% of Support Comes to Agentforce

Customer SupportJun 15, 2026

DoorDash Launches 'Ask DoorDash' Conversational Shopping Assistant That Builds Carts From Recipe Photos

Customer SupportJun 5, 2026

Meta Launches Business Agent Globally: Why WhatsApp, Instagram, and Messenger Are Becoming Conversational Commerce Infrastructure

Customer SupportMay 12, 2026

How Meta's Muse Spark Reshapes Shopping: Conversational Discovery, Hatch, and Merchant Implications

Customer SupportApr 9, 2026

Conversational Commerce vs Agentic Commerce: What's the Difference? (2026)

Customer SupportDec 19, 2025

What is Apps in ChatGPT? Complete Guide to Features and Use Cases

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