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Customer Support (23)

Customer Support
Oct 7, 2026

TextYess Raises €4M to Turn Its WhatsApp AI Agents Into an Autonomous CRM for E-commerce

Customer Support
Oct 6, 2026

Gladly Launches Agentic Commerce to Merge Sales and Support AI, as 1 in 5 Balsam Hill Chat Shoppers Add to Cart

Customer Support
Oct 5, 2026

Nestlé Turns Lazada's AI Assistant LazzieChat into Campaign Infrastructure: Over 90% New Buyers in Pilot, Now Scaled to Five Southeast Asian Markets

Customer Support
Oct 5, 2026

Bunnings Rolls Out Gemini Enterprise for CX Shopping Agent Buddy in New Zealand After Doubling Online Conversion in Australia

Customer Support
Oct 1, 2026

DoorDash Launches Text-to-Order AI Agent: How Grocery Restocks and Price Swaps Change Food E-commerce

Customer Support
Sep 28, 2026

GoKwik Says AI Voice Calls Doubled Abandoned Cart Recovery: Reading the 30-Brand, Six-Month WhatsApp Data

Customer Support
Sep 28, 2026

SharkNinja Rolls Out Agentforce and Shopper Agent Globally: AI Agents Handle 20,000 Chats a Week Before and After Purchase

Customer Support
Sep 15, 2026

StyleBuddy Pitches an Agentic Storefront for Fashion Brands: Three Pillars of AI Styling and Try-On, Checked Against Public Data

Customer Support
Sep 15, 2026

Neomi Co-Founders on Person-First Grocery Carts: Where AI Should Draw the Line on Promoted Products

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    Do Amazon and Walmart's AI Shopping Agents Hide 'Made in USA' Products? Five Findings From a Columbia Law Study

    Aug 3, 2026
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    Adobe Commerce Ships Product Discovery on LLM Surfaces: Machine-Readable Catalogs Now Decide AI Search Visibility

    Jul 28, 2026
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    Visa and Lianlian Run Greater China's First Live B2B Agentic Payment, and Agentic Directory Listing Changes How Merchants Decide

    Jul 27, 2026
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    Open vs Walled Garden — The Battle for Agentic Commerce Supremacy

    Apr 4, 2026

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