Customer Support

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Customer Support (11)

Customer Support

Salesforce Puts a B2B Buyer Agent on WhatsApp and SMS: Inside the New B2B Commerce Suite

Customer Support

Meta Rolls Out Meta Business Agent on WhatsApp: 25-30% Conversion Lift Signals a New Phase for Conversational Commerce

Customer Support

Revora (Formerly MyAlice) Raises $2M: Scaling Chat-Native Conversational Commerce Across MENA

Customer Support

Omio Opens 3,000 Transport Providers to ChatGPT: Conversational Commerce Through an External AI Channel

Customer Support

Salesforce Acquires Fin (Formerly Intercom) for ~$3.6 Billion: An Agentic AI That Resolves 76% of Support Comes to Agentforce

Customer Support

DoorDash Launches 'Ask DoorDash' Conversational Shopping Assistant That Builds Carts From Recipe Photos

Customer Support

Meta Launches Business Agent Globally: Why WhatsApp, Instagram, and Messenger Are Becoming Conversational Commerce Infrastructure

Customer Support

How Meta's Muse Spark Reshapes Shopping: Conversational Discovery, Hatch, and Merchant Implications

Customer Support

Conversational Commerce vs Agentic Commerce: What's the Difference? (2026)

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#UCP #MCP #Visa #Mastercard #Amazon #ChatGPT #Shopify #LLMO & GEO

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